1. Introduction
Welcome to WaveCraft Outfitters. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].
When you visit our store at 1285 Coral Reef Drive, Miami, or use our website, you trust us with your personal information. We take this responsibility seriously. In this privacy notice, we describe our privacy policy specifically regarding e-commerce and surf community engagement.
2. Information We Collect
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, such as:
- Personal Identifiers: Name, shipping address, billing address, and contact preferences.
- Payment Data: We collect data necessary to process your payment if you purchase surf gear, such as your payment instrument number (credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor.
- Course Participation: Information regarding surfing ability levels and physical health relevant to surf lessons.
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below:
Orders: To fulfill and manage your orders, payments, returns, and exchanges made through the shop.
Bookings: To facilitate surf lesson scheduling and board rental inventory management.
4. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
5. Your Data Protection Rights
Under certain laws (like the GDPR or CCPA), you have the right to access, rectify, or erase your personal data. To exercise these rights, please email us directly. We will respond to your request within 30 days.
